Mental Health Standard Certification

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Mental Health First Aid

The cost of mental illnesses to the Canadian economy is estimated at over $50 billion annually, with $20 billion of that stemming directly from workplace losses. On average, mental health issues cost businesses almost $1,500 per employee, per year*

Mental Health First Aid will help you and your team identify emerging issues in people they work with and care about. And they’ll learn exactly the right steps to take so their colleagues, friends, and loved ones can get the help they need ASAP.

*Mental Health Commission of Canada


Needs Assessment Will Cover

  • Staff size & demographics

  • Current staff knowledge of & experience with supporting mental health

  • Mental health programs/policies/supports currently in place 

  • Any problems/trends/ experiences of particular concern (to determine best potential instructor match)

mental health checklist

If I sprain my ankle, chances are you’ll know what to do.
If I have a panic attack, chances are you won’t.

People in their early and prime working years are among the hardest hit by mental health problems and illnesses. At any given time, about 21.4% of the working population in Canada experience mental health problems which can affect their productivity.

Further, mental health problems and illnesses account for approximately 30% of short and long-term disability claims and are rated one of the top three drivers of such claims by more than 80% of Canadian employers.

mental health standard man

We know that you want to support the mental and emotional wellbeing of the people you work with.  When we start to notice behaviour and attitude changes in people around us, it’s hard to know if and when to express concern, and how to even start the conversation for worries of being perceived as intrusive, nosey, or out of line.  

And so we often say nothing.  

Many people dealing with mental health and substance use disorders often start in adolescence or early adulthood, and kids often struggle longer than they have to because the people around them don’t know how to recognize the signs, how to get them to open up, or what resources to turn to.


This course was developed by the Mental Health Commission of Canada, and is taught by certified instructors. 

It is now available virtually for the first time.

Your entire team is a part of the support network for each other. Together, you can help reduce the stigma surrounding mental health, offer a critical lifeline to the ones who need it most, and create a supportive and proactive work culture.

Contact us today to book your training so your team can stop feeling helpless, and can start feeling confident that they know exactly what to do.

What People Are Saying...

How IT Works


1. Enroll

Choose your virtual training date

2. learn

Complete a self-directed online
module within 2 weeks of your live training stat date. (approximately 2 hours)

3. train

Attend live online training with a certified Mental Health First Aid (MHFA) instructor. (Two 3.5-hour sessions)

From the Mental Health Commission of Canada …

Mental Health First Aid (MHFA) is the support provided to a person who may be experiencing a decline in their mental well-being or a mental health crisis. The Mental Health Commission of Canada reports that one in every five Canadians experiences a mental health problem within a given year. While we often know a lot about physical illness, there tends to be less knowledge about mental health or substance use problems. This lack of understanding leads to fear and negative attitudes towards individuals living with these problems. It prevents people from seeking help for themselves and from providing appropriate support to people around them.

Course participants will learn how to recognize signs that a person may be experiencing a decline in their mental well-being or a mental health crisis and encourage that person to

  • Talk about declines in their mental well-being

  • Discuss professional and other supports that could help with recovery to improved mental well-being

  • Reach out to these supports

  • Assist in a mental health or substance use crisis

  • Use MHFA actions to maintain one’s own mental well-being

Why take this course?


There is stigma associated with mental health problems. Evidence shows that taking an MHFA courses reduces social distance between the participant and someone experiencing a mental health problem.


One person in five will experience a mental health problem this year. Evidence shows that MHFA course participants increase their awareness of signs and symptoms of the most common mental health problems.


The most difficult part of intervening is knowing what to say. Evidence shows that taking an MHFA course increases the confidence participants have in engaging someone experiencing a mental health problem or crisis.


Mental health first aid coure content

Day 1 (Module 1) Self-Directed Online
(2 hrs)

This self-guided module will introduce you to the information and strategies that will be discussed and practiced during the instructor-led classes.  Module must be complete no later than three days prior to Day 2.

  • What is Mental Health First Aid?
  • MHFA Action Plan                 
  • ALGEES in Action
  • Developing Helpful Knowledge, Attitudes & Behaviours
  • Closing Activity
  • Quiz                                          

Day 2 (Module 2) Live Online with Instructor (3.5 hrs)

Day 2 focuses on Mental Health First Aid for declining wellbeing.  Participants will learn how to assess changes in behaviour and will practice critical skills for starting a conversation with someone they’re concerned about, listening non-judgmentally, and determining if further support or resources are necessary.

  • Role of a Mental Health First Aider
  • MHFA Action Steps (ALGEES) 
  • Assessing the Situation + Self-Awareness Activity
  • Communicating  Respectfully & Possible Challenges                              
  • Case Studies & Debrief           
  • Signs of Declining Wellbeing

Day 3 (Module 3) Live Online with Instructor (3.5 hrs)

Day 3 covers Mental Health First Aid for crisis situations including panic attacks, suicidal ideation, overdose, and psychotic episodes. Participants will also learn the importance of self-care for themselves after supporting someone with their mental health or a mental health crisis.

  • Challenges to Providing Mental Health First Aid          

  • Breakout Activity &  Debrief  

  • Crisis Situations                      

  • Safety Plans 

  • Group Work & Debrief – Crisis Scenarios     

  • Self-Care for First Aider

  • Closing Activity & Next Steps to Keep Learning


Only $365 Per Person


Inclusion & Bonuses

Mental health standard certification inclusion and bonuses 1


Access to the Mental Health Commission of Canada’s (MHCC) 200+ page quick reference guide that includes signs & symptoms, risk factors, and first aid steps for each  of the mental health problems covered in the course

Mental health standard certification inclusion and bonuses 2


10-point checklist to develop or check your own company policy for dealing with mental health problems. 

Mental health standard certification inclusion and bonuses 3


Organizations will receive one copy of the MHCCs print reference guide to keep on-site so it’s handy
for anyone who needs it. 

Value $45

Mental health standard certification inclusion and bonuses 4


Most of us have young people in our lives. And young people have seen the greatest increase in
mental health problems since the pandemic. Because emerging mental health concerns in young
people can be hard to distinguish from regular adolescent behaviour, we’ve developed these extra resources for you

  • 45-minute video on anxiety in youth – what it looks like, what it feels like, and how to help them dial anxiety down in the moment
  • Conversation Starters Guide – use these questions, broken down by section of the course, to start mental health conversations with someone you’re concerned about


Value $58   

Mental health standard certification inclusion and bonuses 5


Get a Mental Health First Aider badge to add to your website, promotional materials, and other

Do you work with youth?

Learn to identify emerging issues and know the right steps to take, so the youth that you work with can get the help they need.


Meet Your Instructors

We work with a network of instructors across the country to meet your geographical, scheduling, and experience needs. 

Here are some of the facilitators available to work with your team … 

Mental health standard certification Pamela Hansen

Pamela Hansen

Mental health standard certification Jen Donovan

Jen Donovan​

Mental health standard certification Heather Beaton

Heather Beaton

Mental health standard certification Angele D’Alessio

Angele D’Alessio

Mental health certification Mylaine Tsaprailis​​

Mylaine Tsaprailis​

Mental health standard certification Lisa

Lisa Daugharty

Mental health certification Kris Porlier​

Kris Porlier